Facebook confirms the news of paying hundreds of contractors to transcribe the audio chats and calls.
The news of facebook spying on audios spread like storm worldwide.
Facebook has hired a group of contractors to transcribe the audios. According to the source, the staff working on the records spoke to reporters on condition of hiding their identity, as they are afraid that facebook might fire them on spreading words publicly. The contractors are just told to transcribe the content without providing the details of content; how it was obtained or recorded.
Facebook confirmed to Bloomberg about hiring contractors to transcribe the conversations of its users. “Much like Apple and Google, we paused human review of audio more than a week ago,” the officials said on Tuesday.
Facebook has recently paid $5 billion dollars to the Federal Trade Commission for privacy violations.
Shares of the company were down to 1.3% at 7:49 a.m. in New York during pre-market trading. Later facebook has admitted and claimed that they will no longer to do so, as the anonymized audio was transcribed to check the accuracy of Facebook’s artificial intelligence (AI). Whether it had correctly interpreted the messages.
The officials added, its Siri grading program temporarily suspended. Users will have to choose whether to participate in the future.
Before this incident, Amazon has defended the claim of hiring teams of human workers to listen to and transcribe voice commands received by its Alexa assistant. Which was part of its process for improving the software’s speech recognition and language understanding.
Apple, explains the involvement of human workers in listening to Alexa recordings, saying: “We use your requests to Alexa to train our speech recognition and natural language understanding systems”.
Google, admitted the claim of its own human contractors who were able to listen to spoken requests to its Google Assistant after the incident of Dutch language recordings were leaked in July.